Article Highlights:

>Customer Satisfaction

>Leveraging the Region's Best Resources

>Creativity Customers Can Live With

>Commitment to Education

If you think all a landscaper needs to do is mow a straight lawn, you haven't seen a really great one design a basket weave brick walkway, build a fieldstone retaining wall, choose between lavender and lobelia, or coordinate schedules and negotiate labor issues with carpenters, masons, and plumbers on a major outdoor renovation. Brian Moore is a great landscaper because he can do all these things - as well as show up on time, stay on budget, and stand by his work.

For more than 15 years, Moore has been a landscaper, 10 of those at the helm of his own business. During that time he has distinguished himself from other "straight lawn" landscapers with a commitment to quality workmanship and by forging successful and sustainable partnerships with best-of-breed suppliers and craftsmen whose expertise complements his. While he continues a successful maintenance program for customers, his expertise has evolved and he now designs and executes extensive outdoor stone and brick renovations and installations.

 

During his time in business Moore learned - through formal education, apprenticeships under seasoned professionals, and by doing the next task well - that the key to his success is keeping his customers' satisfaction his number one priority.

"I'm committed to making sure my customers are happy," says Moore. "When I tell someone I'll be there Tuesday at 10, I'm there."

 

"Brian is very creative. His ideas are wonderful, but he has never pushed them on me. He's attentive. He listens to what I want."
- Customer Gwen Buswell

 

"Brian really is an artist...
He is an unassuming guy, but he's very talented. We had a landscape architect work with us on this project, but there was room for discretion in several areas of construction. Brian had a lot of creative ideas … and we used them all."
- Customer Gary Furst